Before your appointment

• Arrive on Time: Please ensure that you arrive at the scheduled time for your appointment. Punctuality allows us to provide you with the full attention and service you deserve.

• Communication: If you have any specific requests or changes to your desired look, please communicate them in advance. This ensures that our team can adequately prepare and cater to your preferences.

• Clean Face and Hair: For makeup and hair appointments, we recommend arriving with a clean face and hair. This provides a smooth canvas for our artists to work their magic and achieve the best results.

• Bring Reference Images: If you have specific looks in mind, bringing reference images can be incredibly helpful. It gives our stylists a clear understanding of your preferences and helps in creating a customized look that suits you best.

• Skincare and Haircare Routine: Stick to your regular skincare and haircare routine leading up to the appointment. Consistency ensures that your skin and hair are in optimal condition for styling.

• Wear Comfortable Clothing: Depending on the services requested, wearing comfortable clothing that can be easily removed without affecting your hair and makeup is advisable.

• Hair Preparation: If your appointment involves hairstyling, please come with dry hair. Washing your hair the night before is recommended for better styling results.

• Reschedule in Advance: If, for any reason, you need to reschedule or cancel your appointment, please do so well in advance. This allows us to accommodate other clients and manage our schedule efficiently.

• Bring Essentials: If you have specific beauty products you'd like our team to use, feel free to bring them along. This ensures that you feel comfortable with the products being used on your skin and hair.

• Relax and Enjoy: Sit back, relax, and enjoy the experience! Our team is dedicated to making you look and feel your best. Feel free to communicate your preferences during the session, and we'll do our best to exceed your expectations.

During your appointment

• Open Communication: Feel free to communicate openly with our stylists and artists about your preferences, concerns, or any changes you'd like to make during the session. We value your input and want to ensure your satisfaction.

• Feedback is Welcome: If there's anything you're unsure about or if you have specific preferences, don't hesitate to provide feedback. Our goal is to create a look that aligns with your vision and makes you feel confident and beautiful.

• Relax and Enjoy the Process: Take this time to relax and enjoy the pampering experience. Trust our skilled professionals to work their magic, and allow yourself to unwind in the capable hands of our beauty experts.

• Ask Questions: If you're curious about the products we're using, the techniques applied, or if you have any beauty-related questions, feel free to ask. We're here to share our knowledge and make sure you have a positive and informative experience.

• Check-in on Comfort: If at any point during the appointment you feel uncomfortable or need an adjustment, please let us know. Your comfort is a priority, and we'll make every effort to address any concerns promptly.

• Photography: If you'd like to capture your look, feel free to take pictures during or after the appointment. We're happy to help you document the transformation and ensure you have memories of the fabulous results.

• Be Patient: Creating a flawless look takes time and attention to detail. Be patient, and trust the process. Our team is committed to delivering high-quality results, and your satisfaction is our primary focus.

• Follow Aftercare Instructions: If our stylists provide any aftercare instructions or tips for maintaining your look, be sure to follow them. This ensures the longevity of your hair and makeup and helps you preserve the stunning results.

• Enjoy the Final Reveal: Once your look is complete, take a moment to enjoy the final reveal. We aim to exceed your expectations, and your satisfaction is our greatest reward.

• Express Gratitude: If you're happy with the results, expressing gratitude to your stylist or artist is always appreciated. Our team is dedicated to making you look and feel fantastic, and your positive feedback means a lot to us.